Welcome to Comcast Help & Support Forums
You can contribute an answer or post a question.
Reply
Posted by
New Visitor
Member Since: ‎08-02-2013
Posts: 2

Arris tm722 modem battery light is flashing

The battery light just started flashing green. It was solid green before.

What should I do, if anything.

Posted by
Cable Expert
Member Since: ‎03-02-2007
Posts: 13,946

Re: Arris tm722 modem battery light is flashing

With your browser to to http://192.168.100.1/cgi-bin/cm_state_cgi and post what the battery telemetry shows at the bottom.

 

 

Posted by
New Visitor
Member Since: ‎08-02-2013
Posts: 2

Re: Arris tm722 modem battery light is flashing

It has stopped flashing and the telemetry shows as normal. Fixed itself?

Posted by
New Visitor
Member Since: ‎05-15-2006
Posts: 2

Re: Arris tm722 modem battery light is flashing

Same issue--flashing battery light. Any ideas besides bad battery? (I do note in the text preceeding this that there was a SW update this morning--assume that means software...

I used the link with the following response:
Power Supply Telemetry:

Battery Operation StatusBattery Serial NumberBattery Part Number
TELEMETRY NORMAL391203J0EFR789699


Battery Test State:Under Test - Initial Charge

Posted by
New Visitor
Member Since: ‎05-15-2006
Posts: 2

Re: Arris tm722 modem battery light is flashing

Note: I was OOT for a few days and on return the light wasn't flashing.
I'm good here now.

Posted by
Recognized Contributor
Member Since: ‎08-13-2010
Posts: 481

Re: Arris tm722 modem battery light is flashing


magicfxnm8r wrote:

The battery light just started flashing green. It was solid green before.

What should I do, if anything.


According to the manual a flashing battery light indicates that a battery self test is in progress.  Page 61 of the manual.

 

https://www.arrisi.com/support/documentation/user_guides/_docs/TTM_TM722_TM722_User_Guide_Std2-1.pdf

Posted by
Connection Expert
Member Since: ‎12-24-2003
Posts: 47,314

Re: Arris tm722 modem battery light is flashing

Year and a half old thread now being closed.

Advanced
You must be signed in to add attachments