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Posted by
New Visitor
Member Since: ‎02-04-2011
Posts: 1

tv listing menu

It has been at least 6 days that the tv guide menu has not worked properly.  All or at least most of the listings say to be announced.  Customer service's answer to why is send a technician.  I just want to know if the tv listing service is going to function any time soon, or should I go buy a tv guide?

Posted by
Cable Expert
Member Since: ‎03-02-2007
Posts: 13,619

Re: tv listing menu

The CSR is right, you need a tech out to troubleshoot the out of band channel that the guide information is carried on.

 

Contact Comcast support and arrange a tech visit.

Posted by
Service Expert
Member Since: ‎02-04-2004
Posts: 14,920

Re: tv listing menu

NoProfile, your post is about tv listings online. The original post concerns the on screen guide. Your posts and replies have been moved to the appropriate forum for Comcast site issues.

Posted by
Official Employee
  • Comcast Approved! We are here to Help.
Member Since: ‎01-09-2012
Posts: 10,278
Posted by
Official Employee
  • Comcast Approved! We are here to Help.
Member Since: ‎01-09-2012
Posts: 10,278