Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,875,033

members

1,179

online

29,262

topics

Top

how do i cancel netflix

ANSWERED
New Poster

how do i cancel netflix

how do i cancel netflix

Accepted Solution

Re: how do i cancel netflix

 

nativeknights, thanks I was able to cancel your subscription. More details in our private message. 

View answer in context
Silver Problem Solver

Re: how do i cancel netflix

Log in to your account at netflix.com

Official Employee

Re: how do i cancel netflix

Hello, and thank you for reaching out. You can go to www.netflix.com/youraccount if you need to cancel your subscription. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: how do i cancel netflix

I signed up for a free month of netflix with my xfinity 1 ..how can I remove Netflix ?????

New Poster

Re: how do i cancel netflix

I signed up for a free month of netflix with my xfinity 1 ..how can I remove Netflix ?????

Official Employee

Re: how do i cancel netflix

All--

 

Please visit: https://www.netflix.com/CancelPlan

 

 

If you Netflix is being billed with your Comcast services, Please send me a private message with your full name, address, and phone number tied to your residential services for help.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: how do i cancel netflix

Hello Ken,

 

I responded to another email with my name, address and telephone number.

 

Using the Netflix link to cancel does not work since I do not have an account with them. They have checked and do not show me in their system which is correct since I never signed up for it.

 

Thank you,

Official Employee

Re: how do i cancel netflix

 

nativeknights, thanks I was able to cancel your subscription. More details in our private message. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 7 replies
  • 2901 views
  • 1 kudo
  • 6 in conversation