New to the Community? Start here.
My 90 year old mother lives in another town and her tv will not change channels - volume will change and she can turn it on and off - what do we need to do?
This has happened to me before. I just turned off the power on the box and turned it back on. I don't know if it will work for you but you can give it a try.
We have recently released a new feature to our Xfinity Forum, LABELS!
What are labels?
Labels are a great way for authors to categorize the content they write and provide an easy way for all users to find specific content about an overarching topic.
For more information about Labels see here.
Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
Alerts are an easy, quick way to manage your account and get information - like payment confirmations and your current balance.
Find everything you need to know about setting up your wireless gateway.
Get details on weather, traffic, sports and more all from your XFINITY TV on the X1 Platform Dashboard.