Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,759

members

1,126

online

30,009

topics

Top

can upgrade temporarily

New Poster

can upgrade temporarily

I was told by an xfinity chat person that I could upgrade my channel lineup from Starter to Preferred for a small monthly fee.  I was also told that I could do this and then drop the upgrade (go back to the Starter package) whenever I wanted with no fees or penalty or loss of promotional credits.  Is this true? 

Can I upgrade now and drop back to Starter next month??

Please help.

Problem Solver

Re: can upgrade temporarily

Not true.

 

You basicly would have to cancel within the first 30 day period, and return to old set-up. You might still get stuck with some fees for change over.

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 1 reply
  • 133 views
  • 0 kudos
  • 2 in conversation