Comcast keeps adding channels that I don't care about and now they have removed the YES network. Comcast doesn't care about the customer, only the money. I hope everyone that is affected cancels their service with comcast and moves on. I pay over $200 per month and only watch about a dozen stations. Prove that you care about the customer and reinstate the YES channel. Time to show what the priority is. Customer satisfaction or profit
Comcast...I've been a customer for many years. You have lost my trust by dropping the YES Network. So is my bill now going to be appropriately reduced for loss of this channel?...i didnt think so. Bottom line, if you dont bring back YES immediately I will be going to DirectTV. I dropped Cablevision in the 90s for this same reason and will surely do it again. Dont know why you agreed to the new contract with YES this past spring and now you just decide to go back on the deal and drop YES overnight?! Get over yourselves and resolve this now...or Direct TV here i come! Wont even think twice.
Comcast's reasoning for dropping the yes network, is because Yes is asking comcast costumers to pay more than Comcast agrees with? is the biggest load of horse dung I've ever heard. Comcast has never cared about their costumers or their service. They are simply holding out for a better deal at the expense of their costumers. I don't recall Comcast giving their costumers a say in what they are willing to pay for the yes network or giving them an option to keep the service. I cannot say anything positive about this company, but removing the yes network, who is the sole provider of Yankees and nets games is a kick to the sack. What are the ratings for Comcast sports net??? This is unacceptable. Comcast is an awful, gready company, that provides horrible costumer service.
I feel the same about comcast. You charge outrageous costs and provide channels that most people don't care about. I stayed with comcast for the sports packages, mostly the YES network but I will drop comcast if they don't get YES channel back. I am under contract but you broke your end of the deal so I feel that I am free to leave. When I spoke to your customer service the woman was extremely rude, but at least I was finally able to to speak with someone from comcast that I could understand.
Good to see you have made your mind up. Why don't you drop the dozens of worthless channels you are carrying and put Yes back. We pay a boat load of mo ey to get what we we promised and we should be able to decide whether you keep a channel or not. In case you didn't realize you just blocked a large customer base from viewing their only access to a very popular sports network carrying one of the most popular sports teams. Apparently meeting the needs of your customers is not a priority for you. Shane on you.
We will be dropping our personal and my business account with Comcast if this isn't resolved soon and YES stays off the system. Personally, I'm tired of Comcast using its customers as leverage with the networks. Let's vote with the only leverage we have as customers. Switch to a competitor service. Enough is enough.
Not a good value proposition? Try losing a lot of customers. Comcast will find out it's on the losing end of the bargain. It's always great to be told you aren't valued as a customer. Negotiations should be worked out without inconveniencing the customer. Nobody likes being a hostage.
If Comcast does not get YES back, I along with about every other Yankee fan will be switching to DirectTV. I do not understand how in this market they can not carry the biggest sports franchise in the world.
I sincerely hope that these two can come to an agreement, millions of fans like me watch the Yankees and their programming religiously! Remember that many customers stay with Comcast because you carry the YES Network. So I know I'm not alone when I literally beg you to do your best to resolve this dispute, please do this for me and the rest of your loyal customers!
Comcast once again proves they have the worst costumer service of any cable provider. No response from a representative with an apology or solution. Awful company with terrible service. Come up with a solution. period.
Your response is offensive. it is insulting that Comcast will justify their decision to drop the network by saying the decision was made for the benefit of their costumers. As if the company does not earn billions each quarter and keeping the yes network would have to cost the costumers directly. Thank you for looking out.
I think it is a very poor decision by Xfinity to drop YES Network. If this is a money issue, it is bogus. We subscibers pay plenty each month for TV. Comcast is rich enough to pay for YES. Maybe looking to raise our rates higher. There are other options out there for your subscribers. Being your customer for over thirty years, I am very unhappy. My advice would be reconsider and get a deal. You may see a mass exodus of customers.
I am EXTREMELY disappointed to hear that Comcast has dropped the YES Network!! It was one of the deciding factors for me to stay with Comcast/Xfinity. I follow the Yankees religiously and therefore watch this channel ALL THE TIME. I petition Comcast to reconsider and get the channel back. However, IF it does not get back in the line-up you will have lost a loyal customer of well over 25 years. I will indeed make the switch to DIRECTV. I have avoided this "temptation" in the past but this time I would have NO choice. Respectfully, Gary Wisniewski
I am EXTREMELY disappointed to hear that Comcast has dropped the YESNetwork!! It was one of the deciding factors for me to stay with Comcast/Xfinity. I follow the Yankees religiously and therefore watch this channel ALL THE TIME. I petition Comcast to reconsider and get the channel back. However, IF it does not get back in the line-up you will have lost a loyal customer of well over 25 years. I will indeed make the switch to DIRECTV. I have avoided this "temptation" in the past but this time I would have NO choice. Respectfully, Gary Wisniewski
When can I expect the YES network to be returned to my channel lineup. It has now been a week without this channel which I frequently watch and am currently paying for. Patience is running out with this disruption.
Please bring back Yes. I got Comcast because we watch the Yankees and Nets. It is/was part of our package. I have a contract with Comcast so technically, with the removal of Yes you are in breach of contract. I know I am not alone in saying with the removal of Yes I will probably switch to Direct TV and it will be another customer that you lose.
I just also found out about the YES network and we are avid Yankees fans. We have FIOS in our area and Comcast broke its contract with us and I will break my contract with them if this is not resolved by Spring training.
Well then there will other plans made as we will be leaving Comcast as will others. You violated your contract with us when we signed up and was told YES would be part of our programming. Guess what, FIOS and Direct TV offer YES.
Does comcast have any intentions of renewing the contract with the YES channel. I would like to know because I am going to a satellite if you aren't going to put it back. You broke your contract with your customers, now we will leave you.
How is it that Comcast has dropped the YES Network due to a supposed increase in fees (which YES denies) but then Comcast denies a refund of the fees we have paid and denies a reduction in the subscription cost? Given Comcast's attitude in this situation I believe YES when they say that Comcast had already agreed to the new price in the spring time and now trying to renege on the contract. I think a call to the CT AG to see if they can shed some light on the subscibers rights is in order.
NOw I suddenly received an agreement letter in the mail from Comcast stating I never signed it although we have had Comcast for years. They likely are doing this in order to prevent problems from people dropping them due to YES. I will not sign it and I will not continue with Comcast if YES is not back.
Why can't Comcast come out with a statement to all fans of YES,and update the situation.If they are not going to put YES back on their schedule,then i'm going with Direct TV.I'm missing alot of the offseason information that I was used to getting during the winter.So Comcast needs to let their customers know if they are going to return YES,or let us know so that we can leave and make other arrangements.Time to show how much you care about the customers.
You must be aware of how terrible the public perseves your company. With such a negative image already, why do you allow your underlings to make such a poor decision to eliminate the populer YES Network from our package of stations? Or, maybe you are the ultimate dumbo at headquarters who is responsible for an action?
Regardless, the person who ultimately made the choice should be fired. We pay outrageous prices for your service in the first place. The greed factor at Comcast knows no bounds. I, for one, will cancel service with your company if you do not include the YES Network in our package before the start of the Major League Baseball season this Spring.
Does Comcast even have plans to let their customers know what is going on, or don't they care. I hope everyone that feels left out out of the loop contacts Comcast and complains and if it comes down to it, leave them. I hope that doesn't have to happen.
I can see how many Yes Network followers are as upset as I am with the loss of Yes. I wonder if Comcast notices this? If they do then they do not care. Is it all Comcast fault? How about FOX and their demand for a 33% increase. I hope the can at least talk? My wife and I are avid Yankee fans and looking for another source has started. I wonder how many of us leaving Comcast will it take to make them wonder is it worth it? Keep posting your anger, it may work.