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Why do you have all the sister stations of BET ? but not BET SOUL?

Posted by
Problem Solver

Message 1 of 4
235 Views

it's availble on DISH network Verizon Fios  AT and T u verse.

 

You don't even offer BET SOUL on a digital platform at least....

 

You have

 

BET

BET JAMS

BET HIP HOP
BET Gospel

centric

 

but no BET soul. Unless I have it and don't know how to get it?

 

is there a BET SOUL website where I can input my comcast deets and get it?

 

because I don't understand if you have all the BET NETWORKS yet not BET SOUL?

 

I don't understand why I'm not getting it or why xfinity refuses to carry it in my area it's been 7 long years Smiley Sad

 

at this point I'll be 40 when I you finally make it availble I don't know how many times I've punched in a feedback ticket to offer it in my area

 

not even digital.

 

I would take it on TV go at least I'd have it on my PC or phone Smiley Sad

3 REPLIES
Posted by
Silver Problem Solver

Message 2 of 4
206 Views

For reference, what is available here in Chicago (or at least the NW suburbs):

BET/BET HD - 49/295

BET Jams - 142

BET Soul - 474

Centric - 481

 

We do not appear to have Gospel or Hip Hop.

BET/BET HD are in Starter. The rest require Preferred or higher.

Posted by
Problem Solver

Message 3 of 4
201 Views

Lucky you!

 

we have

 

BET 777

BET JAMS 475

Centric 474

 

On TV GO (pc/mobile only)

BET gospel

BET HIP HOP

 

Centric replaced VH1/BET Soul in 2010

 

and haven't been able to get it back I assume the reason for my area not having BET SOUL is cause were mostly Latinos/hispanic americans county in Fresno CA

Posted by
Official Employee

Message 4 of 4
142 Views

Hello Pharrell, I understand your desire to add content that you enjoy watching in your area. We do listen to customer feedback. For more information on this topic, follow this link: https://customer.xfinity.com/help-and-support/cable-tv/channel-availability-faqs/?. The support page also includes a link to our Customer Feedback Form where you can request channels that you would like to have added to our lineup. If for any reason the link does not work for you, I suggest copying and pasting it into the address bar of your preferred browser.




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