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Where is the Smithsonian channel in San Mateo, CA?

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Member Since: ‎04-02-2015
Posts: 2
Message 1 of 4 (976 Views)

Where is the Smithsonian channel in San Mateo, CA?

Hello--I'm searching for the Smithsonian channel on Xfinity TV in San Mateo, CA--have not seen it listed and can't find it scrolling through the on-screen guide either...is it anywhere in this area?

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Gold Problem Solver

Member Since: ‎12-03-2007
Posts: 12,363
Message 2 of 4 (946 Views)

Re: Where is the Smithsonian channel in San Mateo, CA?

Entering 94401 in http://www.smithsonianchannel.com/ways-to-watch produces this:

 


Unfortunately, Comcast XFINITY does not offer Smithsonian Channel in your area. Tell your provider you want Smithsonian Channel as part of your channel lineup!

followed by a "Click here to request it now" link.

Posted by
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Member Since: ‎04-02-2015
Posts: 2
Message 3 of 4 (870 Views)

Re: Where is the Smithsonian channel in San Mateo, CA?

--Would like to see the Smithsonian channel available in San Mateo, CA. Please regard this as my request. Thank you.

Posted by
Problem Solver

Member Since: ‎08-24-2015
Posts: 2,097
Message 4 of 4 (856 Views)

Re: Where is the Smithsonian channel in San Mateo, CA?

Hello mara911,

 

Your entertainment experience is very important to us. I have submitted your request for the Smithsonian channel to be added to your local channel lineup. We do track requests, so we appreciate your feedback. We cannot speculate on possible future channel additions until a launch is announced; however, we regularly examine our channel lineups and talk with a wide range of programmers to ensure that we are providing the content that our customers want the most. If a channel is added to a certain Comcast channel lineup, customers are generally notified one of two ways. Either a notice will be printed on a Comcast billing statement or an insert may be included with a mailed Comcast billing statement. If you have any further questions or concerns, please do not hesitate to reach back out to us.




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