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Spike / CMT / POP Mega Thread change 1/7/16 1/14/16

Official Employee

Re: How to get CMT channel


sknepp wrote:

What do I need to change to get the CMT channel that Nashville show is broad cast?

 

thanks

Sharon


You have acess to Nickelodeon HD ch 225, Nashville airs 2 hours after CMT




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Official Employee

Re: CMT - Nashville


catken2804 wrote:

I'm also a paying Comcast customer.  I think it's ridiculous that you have to pay for the Sports Package in order to receive CMT and "Nashville".  All the guide books list CMT in "Preferred and Basic" levels.  Also, when you try to access the channel, it states "you are subscribed and to go to Comcast.com to update.  That's false!!!  Just one false statement after another.    After waiting 30 minutes on hold to get an answer to this, I'm about ready to change to AT&T.


You have access to Nickelodeon HD Ch 863, it airs Nashville 2 hours after CMT




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Contributor

Re: move channel to a different package

Thank you.  Will check it out.

Valued Contributor

Re: CMT - Nashville


ComcastAndrew wrote:

catken2804 wrote:

I'm also a paying Comcast customer.  I think it's ridiculous that you have to pay for the Sports Package in order to receive CMT and "Nashville".  All the guide books list CMT in "Preferred and Basic" levels.  Also, when you try to access the channel, it states "you are subscribed and to go to Comcast.com to update.  That's false!!!  Just one false statement after another.    After waiting 30 minutes on hold to get an answer to this, I'm about ready to change to AT&T.


You have access to Nickelodeon HD Ch 863, it airs Nashville 2 hours after CMT


Thank you, Now I can set the dvr again.

New Poster

cmt

You took away CMT what does it cost to get  it back?

I think that is pretty crummy since Nashville is on there now.

Service Expert

Re: cmt


mavon77 wrote:

You took away CMT what does it cost to get  it back?

I think that is pretty crummy since Nashville is on there now.


You will need to call into Comcast at 1-800-266-2278 or 1-800-934-6489 and speak with a CSR about which package subscription will get you CMT and the additional cost to you for that subscription.




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Problem Solver

Re: cmt

CMT is still carried in areas that previously had it, but in many areas, it has moved to the Sports & Entertainment package.

New Poster

CMT

So you move the CMT channel which Nashville was moved to and knowing how many people fought to keep that show on the air, you make it so they have to pay for another package. I am paying enough to you guys $179.00/mo and this is what you do. Can't wait for my contract to end so I can look at other options. Shame on you Comcast and the greed that is over taking this company.

Service Expert

Re: CMT


oregonducks53 wrote:

So you move the CMT channel which Nashville was moved to and knowing how many people fought to keep that show on the air, you make it so they have to pay for another package. I am paying enough to you guys $179.00/mo and this is what you do. Can't wait for my contract to end so I can look at other options. Shame on you Comcast and the greed that is over taking this company.


 

CMT was moved to Sports and Entertainment in January 2016.  CMT did not acquire Nashville until May 2016 after it was canceled by ABC in March 2016.




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Official Employee

Re: CMT


oregonducks53 wrote:

So you move the CMT channel which Nashville was moved to and knowing how many people fought to keep that show on the air, you make it so they have to pay for another package. I am paying enough to you guys $179.00/mo and this is what you do. Can't wait for my contract to end so I can look at other options. Shame on you Comcast and the greed that is over taking this company.


If you want to watch Nashville but don't have CMT, it is broadcast on Nickelodeon, your Chs SD 40, SD 124 and HD 740 a couple of hours after CMT airs it.




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New Poster

Re: lost channels

I agree with all!  My wife and enjoy watching the CMT Network and Comcast just decides to delete it from our programing package. We have a contract with Comcast which has been broken.  If more folks complain maybe they will listen.

Frequent Visitor

Re: cmt

It costs $9.99 per month for the package. 

New Poster

Re: move channel to a different package

Then tell them to move CMT back! It's still listed in our channel lineup. Dumbest move ever Comcast! Comcast is nothing but a scammer! 

New Poster

Why is CMTHD part of sports package

Hi I don't understand why CMT HD is part of the sports package?

Service Expert
Moved:

Re: move channel to a different package

New Poster

Re: move channel to a different package

I am so glad to see all of the complaints here.

 

Add my voice to the others complaining about Comcast wanting to charge us $9.99 to get CMT back!  

 

Ridiculous!

 

Comcast, you need to change your decision-making!  It's alienating your customers, especially when they have other options.

 

Don't you realize that such decisions end up costing you revenue?  Because you will lose more customers than you will gain in revenue by trying to charge $9.99 to watch a single network!

 

In what world it that smart decision-making?

 

Fellow customers, if you want to watch Nashville, find another option such as a neighbor who has FiOS, Hulu, or pay $1.99 to Amazon or iTunes.

 

 

Frequent Visitor

Re: move channel to a different package

You can watch CMT on Nick at 11:00pm, the same night CMT airs it just an hour later.  I decided to buy the sports package last week just so I could watch Nashville on CMT until I found out Nick airs it.  I dropped the sports package like a bad habit!!  I only had it for a week and that was a week too long!  

Contributor

Re: CMT Lost

My two year contract states CMT is part of my contract , seeing a contract is a contract ,,,

until my contract is up , CMT should remain in my package , what's my next step

Contributor

Re: CMT Lost


bingee3 wrote:

My two year contract states CMT is part of my contract , seeing a contract is a contract ,,,

until my contract is up , CMT should remain in my package , what's my next step


Lawsuit? Bring up these shifty tactics to the FCC and other government regulatory agencies? The problem is enough people won't complain about Comcast breaking the contract by taking away/moving channels. So without a good majority of their customers voicing their displeasure nothing will happen. It's the same as Playstation Network now being pay to play on the Playstation 4. Nobody complains about it. They just pay it because 'it is the way it is'. I'm sure some of them are hoping beyond hope that someone ELSE will be the one to speak up and get things changed for them. 

New Poster

CMT station

Why have we lost CMT IN OUR PACKAGE

New Poster

Re: CMT

Not a Nashville fan, but I got hooked on Sun Studios, which I have not seen on any other channel.  The fact that I have Digital Preferred and still can't watch CMT is a little messed up! 

New Poster

Re: CMT

I need help trying to understand this CMT thing. I have every channel mentioned in the sports and entertainment package I think, as I can't find the information with all the channels mentioned. So first where is the channel listing for the sports adn entertainment package. Second if I have all those channels why do not have CMT. Please help me understand.

 

Thanks,

Kim

Official Employee

Re: CMT


kwhitacre wrote:

I need help trying to understand this CMT thing. I have every channel mentioned in the sports and entertainment package I think, as I can't find the information with all the channels mentioned. So first where is the channel listing for the sports adn entertainment package. Second if I have all those channels why do not have CMT. Please help me understand.

 

Thanks,

Kim


According to your account, you don't have the Sports and Entertainment package or the stations included.

In your area that includes

CMT 146/883

Crime and Investigation 159

Military History 176

ESPN Goal Line 712

TV Games Network2 717

ESPN Classic 723

beIN Sports 726

NFL Redzone 734/861

The Sportsman Channel 736

 




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New Poster

Re: Spike / CMT / POP Mega Thread change 1/7/16 1/14/16

What does CMT have to do with sports?

 

Service Expert

Re: Spike / CMT / POP Mega Thread change 1/7/16 1/14/16


jonthebrute wrote:

What does CMT have to do with sports?

 


Sports AND Entertainment




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Frequent Visitor

Re: Spike / CMT / POP Mega Thread change 1/7/16 1/14/16

Yes, Sports AND Entertainment.  So if CMT is considered "entertainment", why isn't MTV or VH1 bundled in that package???  I would like an answer to that! 

Contributor

Re: Spike / CMT / POP Mega Thread change 1/7/16 1/14/16

The same reasoning that TCM is partof the sports/entertainmentpackage, makes no sense at all.

New Poster

Re: loss of channels

I would like to know if I have the same right to change a contract after it has been signed that Comcast apparently has....I signed up for a channel lineup that included Spike Channel and then at their whim it was removed because it was popular and they figured they could make more people sign up for the next higher tier by removing another popular channel from the lower priced tier.  If I agree to a 2 or 3 year contract I don't have the right to change my mind midway in the contract but apparently Comcast does.  This kind of deception is why more and more people are leaving Comcast and going to Satellite...Comcast seems to put customer satisfaction at the very bottom of their list of things to do.    ABSOLUTELY RIDICULOUS !!!!!!!

 

New Poster

Re: Spike / CMT / POP Mega Thread change 1/7/16 1/14/16

I think it is a stupid thing to move CMT to a sports package because nobody really wants the sports package. Besides where is my discount for removing this off my premium package. Not so premium anymore.
New Poster

Re: CMT channel

I am very confused and disappointed with Comcast programing.  I get MLB, ESPN, MTV, etc so why am I not getting CMT?  We already pay a small fortune to Comcast, I am not adding another penny to our bill so that I can watch 1 show! 

Official Employee

Re: CMT channel

Hello rgozer. We look at our channel lineup from time to time and realign as needed.

 

If you change your mind, and would like to add the Sports Entertainment Package, please send me a private message and include your full name, service address, and account number so I can assist. 




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Regular Visitor

Re: Tv channel

Pop
Frequent Visitor

Re: Tv channel

i dont know about all of you but in mississippi they have took away a lot of channels and go up on price check your channel line upthere is a lot going on that you dont relize

Official Employee

Re: Tv channel

Hello blueyank. If you have any questions or example of channels that have been taken away, please provide the details. I would be happy to look into this further for you. 




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Frequent Visitor

Re: Tv channel

Comcast Joe, it's the same old same old.....price goes up and we lose channels. Channels get moved to a package that we can purchase for a higher price, even though the channels were part of what we originally signed up for.  Unfortunately, there's probably not a thing you can do for us.

New Poster

Why can't I find CMT on Xfinity1?

My bill is almost $300 as it is - I'd think it'd be included with HBO and some of the other "entertainment" packages - NOT in the Sports and Entertainment Package. Dumb move.

Admin1

Re: Why can't I find CMT on Xfinity1?

Hi nanskates -- All channel negotiate for where they'd like to be placed within our lineup. Sports and Entertainment is where negotiations landed this channel. As this is an entertainment channel, it does fit within the Sports and Entertainment package. 




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