I was THRILLED to see that the Smithsonian Channel was recently added. But why no HD? What a shame! I'm bummed. Is there a plan to add HD in the future? I almost don't want to watch it because I've seen it elsewhere in HD and the way I see it now in standard definition I may as well be watching in in black and white! How disappointing. Why even bother? We get "fed" so many channels that we don't want, (and pay through the nose for) yet we finally get something intellegent and it's in standard definition! Anybody know what the deal is? I'd really like to know. I've wanted that channel for a long time..then this. (I'm in Western Washington State. Comcast out of Aberdeen, Wa)
Same here in Chicago. SD but no HD. At least a few programs are available OnDemand in HD. Over the past year, Comcast removed a bunch of premimum HD channels. The only HD I remember being added was MundoFox (local broadcaster.)
I never thought to check On Demand, but still! We get SHOPPING channels in HD, foreign language channels in HD, (to name just a couple of examples) yet Smithsonian in standard. Smithsonian! I guess if it doesn't make money for Comcast this is what we get. I hate to be that way, but that seems to be the case. What angers me is that I pay Comcast good money for this service and my hands are tied. This makes me mad! QVC in HD. Smithsonian Channel in Standard Definition. GO FIGURE. GRRR!!!!
What REALLY bothers me about all of this is that there's not a darn thing I can do about it, and they know it. Meantime, my payment gets deducted automatically from my bank account. I like Comcast services, but I feel like I'm being screwed. Like a monopoly..kinda-sorta.
I was telling the op that when they get the upper level channels like in the 900-1600 they will probably get it then. They only go to 700 so their system is not yet upgraded for the new hd tier. my giving the channel numbers was just an example of the upgrade. They never posted where they are or how many channels they got.
At least y'all get the channel somewhere on your lineup. It hasn't made it to my channel lineup yet. Knowing Comcast and how they operate here we will either never get it or it could be added in a few years.
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I am not a Comcast employee. I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help. We ask that you post publicly so people with similar questions may benefit. Was your question answered? Mark it as an accepted solution!
I am not a Comcast employee.
Was your question answered? Mark it as a solution!
Whether or not you get more HD has NOTHING to do with channel numbers. Comcast can use whatever numbers they want. There are tons of open numbers still available, and lots of available bandwidth. It's all about $$$. It takes $$$ in carriage fees. $$$ in equipment to 'broadcast' the frequencies. Just because they dropped analogs doesn't mean that equipment was good enough to carry digital signals. You need a much cleaner transmitter for digital than analog.
I can't stand watching the distorted picture on the non-HD Smithsonian channel. What a bone-headed decision by Comcast. So, do I have to wait for my whole area to upgrade before I can get it? I'm in suburban Chicago.
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