Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,867

members

2,044

online

30,032

topics

Top

RedZone and Digital Premier

New Poster

RedZone and Digital Premier

Like many other users I've been locked out of NFL RedZone. I had it for the last 2 years, and now all of a sudden it's not included...and supposedly not even available to purchase as an upgrade with the highest package Xfinity offers.  Shame on you Xfinity, I was just starting to believe you'd turned things around with customer support.  At this point I can't even find the channel in the guide or channel line up...what is going on?

Official Employee

Re: RedZone and Digital Premier

 

melreed60614, NFL redzone is a part of the Sports Entertainment Package. Some Premier packages include this channel line up while others do not. Let's check to see if you have it. Please send me a private message (Click ComcastKenF and then click Private Message Me) with your account address and full name for assistance.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Official Employee
Moved:

Re: RedZone and Digital Premier

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 2 replies
  • 376 views
  • 0 kudos
  • 2 in conversation