Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,431,196

members

29

online now

1,659,405

discussions

RTV channel problems

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎03-02-2012
Posts: 1
Message 1 of 2 (602 Views)

RTV channel problems

I am having continual problems with Channel13 (RTV)--goes black for periods and also there is loss of sound. I like those old shows and find this unacceptable.

1 REPLY
Highlighted
Posted by
Silver Problem Solver

Member Since: ‎10-17-2003
Posts: 4,316
Message 2 of 2 (581 Views)

Re: RTV channel problems

It could be a weak signal to your box or TV. Also, RTV is a broadcast network that is carried by a local broadcaster. They may be having problems themselves, or Comcast may have problems receiving their signal. Here in Chicago, the local channel that carries RTV (but NOT carried by Comcast) has had on-and-off video problems for over a year.