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National Geographic Channel?

New Poster

National Geographic Channel?

Has anyone else lost the National Geographic channel from their lineup? I had it one day, the next day it was gone, without any warning. Allegedly, it's only part of the Preferred package now, and I have the Starter package. Ugh. I'm getting so sick of Comcast. Maybe it's time to try AT&T's Uverse.

Problem Solver

Re: National Geographic Channel?

If your tv is connected directly to the cable try rescanning.  The channel may have been moved.  If you have a cable box try browsing thru the guide.  If you don't see it try resetting the box.

 

Cable Expert

Re: National Geographic Channel?

National Geographic isn't included in the Digital Starter package in Seattle, so I would imagine the same is true where you live -- which would explain why you aren't getting it.



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New Poster

Re: National Geographic Channel?

Right, that's what I wrote above.  I'm in Houston, but I've had the Starter package for 3 years, with the National Geographic channel, and then one day, poof... it's gone.
Cable Expert

Re: National Geographic Channel?

Then it is what it is.



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