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National Geographic Channel?

Posted by
Visitor
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Member Since: ‎05-03-2009
Posts: 4
Message 1 of 5 (7,198 Views)

National Geographic Channel?

Has anyone else lost the National Geographic channel from their lineup? I had it one day, the next day it was gone, without any warning. Allegedly, it's only part of the Preferred package now, and I have the Starter package. Ugh. I'm getting so sick of Comcast. Maybe it's time to try AT&T's Uverse.

4 REPLIES
Posted by
Problem Solver

Member Since: ‎09-17-2008
Posts: 586
Message 2 of 5 (7,195 Views)

Re: National Geographic Channel?

If your tv is connected directly to the cable try rescanning.  The channel may have been moved.  If you have a cable box try browsing thru the guide.  If you don't see it try resetting the box.

 

Posted by
Cable Expert

Member Since: ‎12-31-2004
Posts: 10,676
Message 3 of 5 (7,190 Views)

Re: National Geographic Channel?

National Geographic isn't included in the Digital Starter package in Seattle, so I would imagine the same is true where you live -- which would explain why you aren't getting it.



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Posted by
Visitor
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 Posting replies is the best way to get involved.
  • Congrats on Posting your first topic!

Member Since: ‎05-03-2009
Posts: 4
Message 4 of 5 (7,183 Views)

Re: National Geographic Channel?

Right, that's what I wrote above.  I'm in Houston, but I've had the Starter package for 3 years, with the National Geographic channel, and then one day, poof... it's gone.
Posted by
Cable Expert

Member Since: ‎12-31-2004
Posts: 10,676
Message 5 of 5 (7,172 Views)

Re: National Geographic Channel?

Then it is what it is.



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I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
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I am an XFINITY Forum Expert and I am here to help. Expert Program