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Does Comcast control the audio or does someone else? Would love to have the English broadcast.
Solved! Go to solution
Looks like the Spanish audio is from WOJO in Chicago. Funny thing is, the pregame and between periods is the normal broadcast but when they switch to game action, it’s in Spanish.
not sure if it’s NBC Sports Chicago or Center Ice or Comcast.
Thanks for reaching out, billthebrewer. I do see a few signal issues occurring on your line that is affecting service for your cable box. Please let me know if the audio language issue resurfaces so I can take a look. Meanwhile, I would like to attempt to correct those signal issues on my end. Let me know when I can send a signal to your X1 box.
That feed is the Blackhawks Spanish radio feed. It could also be the SAP audio but it’s definicely not the the normal broadcast team. The thing is, the pre and between periods stuff is the normal broadcast.
second time I have seen this. It’s someone either in the broadcast truck forwarding the wrong audio feed or someone at Comcast getting the feed and not syncing the right audio.
Same thing here...this is the most moronic thing and no one seems to care. Just amazing. Keeps happening and no one even tries to reach out or fix it.
Just going to go back to directtv after this season
Yeah kinda seems like we will have to watch the Peg feed. For info, I am getting English now during between periods stuff. Just game action is Spanish.
Been chatting for over an hour. Guy tried to help but no luck. I will ask for a refund tomorrow and get the NHL.com package for much cheaper.
They tried to send a tech out to me but I declined. Since others have the same issue, it’s not me. BTW where are you located? I’m in Houston, TX
Good luck with the visit. Good to know it’s not a regional thing. Comcast has to get their trash together! Very disappointing!
Well the tech just came out and of course couldn't do anything since it is a programming issue and not a hardware issue (I tried to tell them). Well next time it happens, I will call again. Would be nice if someone at Comcast could do something about this since we paid for it!
that’s what I figured would happen. In thinking about this more, I think this only happens when NBC Sports Chicago has the broadcast rights. The last two times this happened, it was on NBC Sports. Also, I think it only happened when the Hawks are at home. Will pay more attention. But yesterday was a home game broadcast by NBC Sports Chicago.
i was trying to get the SD channels but due to the XRE-03121 error, I cannot. Called tech support and they said it was because it’s online only! Lol! Tech is coming out on Tuesday.
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