Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,859,353

members

856

online

29,116

topics

Top

NFL RedZone

Frequent Visitor

NFL RedZone

Well, it looks like I got bamboozled by Comcast once again.

 

I just changed plans after my last contract was up and was extremely specific, confirming 3 separate times, that I was getting EXACTLY the same channels on my new package as the old one. First Sunday since the change and NFL RedZone is, of course, gone.

 

Why is it not possible to get what you ask for from Comcast? Why do I have to take time out to visit a store (because trying to do anything over the phone or by chat any more is completely unreliable), yet I still can't get Comcast to deliver on what they promise?

 

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 0 replies
  • 106 views
  • 0 kudos
  • 1 in conversation