Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,857,625

members

1,314

online

29,998

topics

Top

Losing Spike when i have a preferred package deal

ANSWERED
Regular Visitor

Losing Spike when i have a preferred package deal

I have preferred double play package and lost Spike.  I thought it was only on basic that those channels would be eliminated.

Accepted Solution

Re: Losing Spike when i have a preferred package deal

Spike was rebranded to the Paramount Network, are you getting anything on either ch 80 or ch 855
View answer in context
Official Employee

Re: Losing Spike when i have a preferred package deal

Spike was rebranded to the Paramount Network, are you getting anything on either ch 80 or ch 855

Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Silver Problem Solver

Re: Losing Spike when i have a preferred package deal

In addition to being rebranded, it may also be moving to the Sports/Entertainment package. That is what a note in a recent bill mentioned, but it was still working for me as of a few days ago (haven't checked today yet).

Forums Tips and Tricks:
Tagging Posts... See More
Discussion stats
  • 2 replies
  • 225 views
  • 0 kudos
  • 3 in conversation