Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,380,441

members

49

online now

1,611,571

discussions

How do I turn off Descriptive Audio

Posted by
Visitor
  • The Community would like to Welcome you!

Member Since: ‎12-16-2009
Posts: 1
Message 1 of 3 (3,767 Views)

How do I turn off Descriptive Audio

I accidentally activated this feature and I have no idea how to turn it off; it is extremely annoying.
2 REPLIES
Posted by
Gold Problem Solver

Member Since: ‎12-03-2007
Posts: 10,726
Message 2 of 3 (3,758 Views)

Re: How do I turn off Descriptive Audio

If you are using one of the small DTA boxes, try pressing the LANG button on the DTA remote.

 

If you are using a full cable box or DVR, try unplugging the power cord for a minute or so.

 

If the problem persists, please post your cable box model number.

Posted by
Silver Problem Solver

Member Since: ‎10-17-2003
Posts: 4,112
Message 3 of 3 (3,738 Views)

Re: How do I turn off Descriptive Audio

For iGuide on Motorola boxes (and maybe SA's):

MENU/MENU/Setup/Audio Setup. Descriptive Video should be set to OFF. Also, Default Audio should be set to 'Channel Default'.

-->