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HBO & Cinemax Free Preview for all Xfinity customers

Administrator
Administrator

HBO & Cinemax Free Preview for all Xfinity customers

Beginning February 16 and continuing through February 20, 2018, HBO and Cinemax will offer a free preview to all Xfinity TV customers! HBO and Cinemax movies and series will be available on all Xfinity On Demand platforms.

 

Free Preview Start and End Times:

  • Start Date: Friday, February 16, 2018 6:00 AM Local Time
  • End Date: Tuesday, February 20, 2018 6:00 AM Local Time
    • Please note early morning end time.

**Note**: This free preview is available to all Xfinity customers, including non-video subscribers. A non-video subscriber can watch the free preview on the Xfinity Stream app or portal by logging in with their Xfinity credentials.

 

The free preview HBO and Cinemax On Demand is available to customers via the following channels:

  • Xfinity On Demand via non-X1 and X1 TV Boxes
  • Online with Xfinity Stream portal
  • On mobile devices with the Xfinity Stream app

The free preview will not be available via the following:

  • HBO and Cinemax linear channels
  • TV Everywhere's HBO GO and MAX GO

 

FAQ's:

  • If a customer already has a subscription to HBO or Cinemax On Demand, will they receive any credit during the month of February because of the free preview?
    No. Current HBO or Cinemax subscribers will be charged the monthly fee for February's subscription as usual.

 

  • I heard HBO and Cinemax are having a free preview. I went to the linear channels, but they are not available. Why?
    The HBO and Cinemax Xfinity On Demand free preview is not available through the linear channels. We apologize for any inconvenience.

 

  • I heard HBO and Cinemax are having a free preview. I went to HBOGO.com and MAXGO.com and they were not available. Why?
    The HBO and Cinemax Xfinity On Demand free preview is not available through our partner's TV Everywhere sites, HBO GO and MAX GO. However, the content included in the free preview is available online via the Xfinity Stream portal and on mobile devices with the Xfinity Stream app.

  • How can I download content?
    HBO and Cinemax content is not available for download due to rights constraints

  • HBO and Cinemax are unsuitable for my family. Can you remove them from my service?
    We apologize for any inconvenience the HBO/Cinemax Xfinity On Demand free preview may have caused. You can "lock" any unwanted programming by using the Parental Controls feature.


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Silver Problem Solver

Re: HBO & Cinemax Free Preview for all Xfinity customers

Wonderful post, on the last day of the preview....

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