GolTV has just launched their HD channel and it has been reported that DirecTV will offer both GolTV and Fox Soccer channel in HD starting this month (August 2010). When is Comcast planning on adding those channels to their HD lineup? Soon, I hope!
That's the thing that Comcast doesn't realize is that the silent treatment they are giving us customers is only hurting them. Its like as if Comcast doesn't want us to remain their customers by not even telling us anything other than the usual "we can put in a request" and what not. What good is it to put in a "request" when no results happen.
Just a few days ago I was on the phone with a "supervisor" for over 20 minutes. She pretty much acted like Comcast was some small rinky dinky cable company. She constantly repeated over and over that Comcast "can't afford to add every channel because we don't have enough money" and what not... despite the fact that Comcast is the biggest cable company in America and makes billions in money every month.
Its frustrating in the end that all the demands we have made to Comcast to get FSC HD (along with GolTV HD and FSC+ HD) only in the end we get people who are clueless and act like our demands are not important at all. The silence on these forums about the issue from Comcast reps tells me more than I ever needed to know of what Comcast thinks of the soccer fanbase they are losing every day by not doing anything.
Agree, they need both soccer channels in HD now, no in fact, yesterday.
I too am thinking of going back to Direct TV. I will have to cut a tree down (reason for switch in the first place), but well worth it for both soccer channels in HD.
I feel as though if a channel is offered in HD, Comcast should be jonny on the spot and add it the next day. Stop fooling people with your "more HD" ads. Think the FCC would not care for this misrepresentation of service.
Comcast's official blog, "Comcast Voices", posted an entry yesterday touting its sports coverage. If ever there was an opportunity to voice displeasure over the lack of Fox Soccer Channel HD, this is it. Comcast personnel are generally pretty responsive to posts on the blog, especially if there are large numbers of posters. It may not yield immediate results, but it's a way of getting the point across that the people want FSC HD.
Hi, my friends of COMCAST!! I would like to know when are you going to have GolTV HD, I'm asking this because I like to watch soccer and honestly watching just the original channel is kind of boring. So if you broadcast GolTV HD soon, that'll be terrific!!
I have forwarded your feedback suggestions to the appropriate department.
I am a Retired Official Comcast Employee, and I no longer actively support the forum. Official Employees are from multiple teams within Comcast: Product, Support, Leadership. We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark it as an accepted solution!
I am an Retired Official Comcast Employee. Official Employees are from multiple teams within Comcast. We ask that you post publicly so people with similar questions may benefit. Was your question answered? Mark it as an accepted solution!
Retired Comcast Employee. Please post so people with similar questions may benefit.
Was your question answered? Mark it as a solution!
The only reason why I dont have TV with Comcast is because they don't have Soccer Channels in HD. Specially GolTV HD and FSCHD. Unfortunately I have to deal with the only provider who offer this channels ...DIRECTV !! ... Their Customer service takes advantage of what they can offer to treat the customer like garbage. It’s about time another TV Provider takes a look of the growing demand of soccer followers and makes this a fair and pleasant experience for all of us. At least on this geographic area S. Florida would be a deal breaker for a lot of unsatisfied DIRECTV users. Something to think about !!!.
I'm a new subscriber and was severely disappointed t find out that I cannot get FSC+ or FSC HD. THank god I didn't sign a contract, I saw the AT&T trucks ten blocks west of me installing Uverse lines. As soon as they get here I'm done with this. It kind of sucks because honestly, the internet service is fast, but the cable prices are just insane.
I submitted a feedback email and recieved an email response within hours and also recieved a call the next day. they said they will forward the request to marketting team but that would depend among other things on the demand level from customer in the area
I was checking Direct TV's website and apparently they do offer these services in Houston. I would love to see these services on Xfinity. Also ESPN Deportes and Fox Deportes, because frankly watching any game in standard definition is horrible. In fact I do not mind paying another fee if that is going to be bring us HD to these channels. I have 3 friends who already left to Direct TV and are paying less and have GOL TV on HD.
GolTV and FSCHD are available now on my lineup, but my TIVO says they are not authorized. How do I modify my package to add these and the other spanish-language channels without losing any of the channels I have now?