Shame on you Comcast! You sure have plenty of bandwidth for an HD Outdoors channel and a Shopping network here in Chicago but there's no space for FSC HD an GolTV HD. I have an idea for you until you find bandwidth: why don't you free space by eliminating the NFL Red Zone HD Channel that only broadcasts at very selected times from September to December and add one of th soccer channels?
To be honest NFL RedZone right now is taking up next to no bandwidth since its not broadcasting anything. Only when the channel is actually "on" for its whole seven hours a week during the season is the bandwidth needed.
A lot of the focus has been on Comcast (for obvious reasons), but it does take 2 to tango. Anyone have any insights as to the Fox perspective on this? Perhpas Fox's contract demands are not reasonable?
It seems that we should get the official story from them straight so we can indeed determine where the bottleneck is. I would think Fox Sports would have a major vested interest here as well. What are they doing to move this cause along (to help us)?
Finally, to Villafan, thats a great effort/post. I will make sure to tweet it along as well.
I emailed comcast several weeks ago, and got several "reasons" for why they don't have Fox Soccer and GolTV up in HD.
First, they stated the only a small minority of households have HD or HD capable televisions.
According to the electronics industry, more than 150,000,000 HD and HD capable televisions have een sold in the US in the last five years(not including the first 6 months of 2011). By my calculations, that's at least one HD TV for every two people in the country, so the "small minority" argument, doesn't hold much water.
Also, I was told that there is limited bandwidth. A valid argument, but but as we more than 100 channels that are broadcast in both HD and SD feeds, couldn't comcast have a set top converter that would down convert HD for the real minority which do no have HD, and better utilize the bandwidth?
Also, when I asked why the tennis channel is in HD, but no soccer, the response was, that the tennis Channel was probably offered to Comcast and no charge. Evidently, filling their bandwidth is more important than providing their customers with programming they want. I did explain that soccer is by far the most watched sport, in the world, and that the Gold Cup final, although broadcast on subscription tier and Hispanic channels, most of which comcast doesn't offer in HD, had higher viewership than Game 7 of the Stanley Cup Finals.
They just don't get it.
Also, why not make shopping channels a subscription tier? The folks that watch them Will obviously pay for them!
The number of HDTVs and the capacity excuses are just that in the year 2011. Comcast has eliminated analog transmission in most markets, especially the large ones. They have reclaimed a huge amount of their spectrum. Digital and HDTVs are all you can buy since 2007. There are hundreds of millions of them out there (I own 6 in my home).
Now...what they do with that spectrum is another strory. They obviously are increasing Internet bandwidth and introducing channel bonding for both up and downstream, as well as making 50Mb and 105Mb packages available. That's all good. They have added many HD channels as well, but unfortunately, some in my opinion are questionable. Do we need Home Shopping Network and QVC in HD? Do we need other channels in HD that broadcast few HD programs?
I subscribe to the MLB sports package and the NHL sports package, and they are stuck in SD world. Same for the Soccer channel. It's obvious that sports has not been the priority, while home shopping has been. Guess there are more women running things at Comcast in positions of power.
#59 I would take the comment about the Bay area not getting FSC in HD in the next year with a grain of salt. The fact is know one at Comcast knows. Depending on who you talk to they will tell you something different. They will either speculate, say they don't know anything, or give you the company line of "we are always looking to expand our HD programming.".
Whatever that lady told you is most likely rubbish. That's not to say that it might actually be true. But I wouldn't trust what anyone from Comcast says at this point. I've been told so many lies over the last year and a half that I just don't believe what they say.
"I contacted Fox Soccer Channel last week to find out more information. According to Fox, Comcast has launched Fox Soccer Channel HD in Albuquerque, Philadelphia and Seattle. More regional markets will be added in the future but it’ll be at the discretion of Comcast." .... said a Fox Soccer Channel representative.
#61 I live in the suburbs of Philadelphia and I don't have it in HD. Also, they haven't even rolled it out to the entire city of Philadelphia. It's only certain sections. Maybe none at all as far as I know because I don't know anyone who has it in the city.
Still waiting in Atlanta and I co-sign everyone's statements about Customer Service being non-informative. This is getting to be a really bad joke and kind of unbelievable. Like if we don't have it by now, we're never going to get it.
Let me just say I want GolTV in HD as bad as FSC HD.
Maybe those of us who can switch to satellite should vow to switch by August 13, start date of 11/12 EPL season.
Free NFL package now being offered by the competition which is not bad either for those who like NFL.
C'mon Comcast, you can make a lot of customers happy. Just do it!
#66 So here's the deal. I spoke with Comcast again yesterday and of course same old story. "We're always adding HD channels but we don't have a specific date for FSC. He actually said that the big push that they have been doing is the On Demand features of your local channels. ie- NBC, ABC, CBS, FOX etc. He said that's what people have really wanted so they can watch their tv shows like 3 and half men whenever they want. So dumb if you ask me. Anyway, I finally looked into everything and have decided to make the switch to Direct TV. I'm getting the Choice Select package and then adding on the sports package for 12.99/month.
So my total package cost will be around 70 bucks. I will have have FSC in HD and GOLTV in HD. I cannot wait. They have pulled us around to much and "I'm mad as heck and I'm not going to take it anymore!" Good luck to you all and hopefully we shall meet again on the satellite side of things.
I've just about had it. If it hasn't already been mentioned, Comcast rolled out FSC HD in Albequerque, Philly, and Seattle. I live in the Chicago suburbs - no FSC HD yet. Chicago has the largest Polish population outside of Warsaw - arguably a group that probably likes to watch soccer, yet Seattle got it. Nevermind our huge hispanic community. Nevermind the massive amount of worldwide citizens that live here that are huge soccer fans.
To begin with, I moved from somewhere that had U-Verse and the video and hardware quality was better and # of HD channels was significantly higher (but Comcast has more on demand - which I could care less about), but thanks to the ole utility monopoly, my only non-satellite choice is Comcast. So I'm already going from a Cadillac to a Geo Metro. Then the straw that broke the camels back for me occured - The Gold Cup this past summer on FSC HD.
Here was my dilemma - I had two options. I could pay $7.99/mo and get FSC on the non-HD sports tier OR I could watch all the Gold Cup games in Spanish on the basic tier for free in HD. How beyond pathetic is it that I can watch the games for free in HD, but only in spanish, yet can only watch the games in English in standard definition for $7.99 a month. We are still in America right ? (no disrespect to the Spanish speaking folk - English is still spoken by a majority of Americans, for now). Not sure if Comcast is aware, but once you have an HD tv, standard definition shows are depressing. Hence the reason I go to many of the numerous soccer bars in Chicago that have DirecTV. As I said, that was the straw that broke the camels back, DirecTV here I come.
Comcast, you've got until the EPL season starts in August/September. Beyond that and I'm switching to DirecTV. I don't want to, but I don't need all the on demand programming, I don't need two shopping channels in HD, just FSC in HD. Not trying to be mean, but frankly, I don't know what else I can do to get someone's attention at Comcast. Two years ago, when I did have U-Verse, I contacted Comcast and said that if Comcast picked up FSC HD, I would switch in a heart beat. So I've been trying and pulling for FSC in HD on Comcast for two years - how long must I wait? A customer can only hold out for so long prior to switching.
Whereabouts in Michigan are you located? I am a Villa fan as well, living in Detroit (Birmingham).
Wanted to start up a Detroit/Michigan based branch of the "Lions Club" (official supporters club), but don't know any fellow Michigan based Villa fans. Never thought the Comcast forums would be the place!
It would be nice to connect with some other Villa fans around here, so hit me up if you like.
Also..I've reached my limit on the FSCHD thing; going to DirecTV b/f the season starts.
I post that there have been 5,000 views, 300 posts, and 7 pages on this topic and it gets deleted. Why? Why does Comcast keep ignoring this topic? It's by FAR the biggest topic on this obviously pointless support forum.
If this gets deleted. You won't have until August 1st.
The messages are being deleted for violating the forum guidelines.
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here. Was your question answered? Mark it as an accepted solution! Did this post help? Why not give it a kudo!!!
I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.
To be honest I can understand deleting messages if they are violating forum rules. But at least something should be PMed privately to said user who violated the rule to let them know why it was deleted.
Well I made the switch today. I'll keep the internet but I've been more than patient waiting for FSC and GolTV to be broadcast in HD. Now I'll be getting both channels in HD for less per month than the Premium package I had to pay Comcast for in order to see those channels in SD. I'm still scratching my head as to why it's taken so long for Comcast to catch up to satellite. Well it's no longer my concern. Good luck to the rest of you guys.
Alright peeps, check this out. So I called Comcast again last night to tell them that I am going to make the switch to Direct Tv because they have FSC HD and GOL TV HD. I told them unless they can give me a time frame of when they would be adding these channels I will be switching. The CSR of course said blah blah blah I don't know. I then got transferred to a "supervisor" and I use the term "supervisor" very loosely, she told me the same "We're always adding HD channels to the line up but not sure when FSC HD or GOL TV. She then offered to give me the movie package which includes HBO, Starz, Cinemax, and Showtime free for 6 months and then $5 dollars a month each after that. I said I would take her offer now and think about it. I have about 2 weeks until Direct TV gets installed so will see. I'm still 95% sure I'm going to switch but def something to think about. If they could only just give us a time frame! All I want is FSC in HD!
I just added the "Sports Entertainment Package" to my account in Arlington, VA *JUST BECAUSE* I want to view Fox Soccer Channel and GolTV in HD.
Even during the checkout process on the phone, the Comcast agent reassured me that the package I was adding is in HD. What a joke! As I surfed through my new channels, I was disgusted to find that *ALL* of my new channels are *NOT* in HD. And even worse, the picture quality is *TERRIBLE*, even for SD!
I am very likely to cancel this service addition before the 30-day trial period ends. Such terrible picture quality makes this service not even worth the promotional $4.95/mo. fee! Furthermore, I'm even more motivated than I was before to look into an alternate television provider once my current contract ends, which is right around the corner!
Comcast, if you're listening and want to keep me as a customer, then you will *ADD BOTH GOLTV AND FOX SOCCER CHANNEL IN HD* to my lineup!
Believe or not, I'm just interested to see what's been cut off at the edge of the screen. I've missed so many things. Not to mention the half of a news anchor I can only see when Skysports runs its daily news show. 2 days to HD soccer with satellite woot woot.