Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,556,858

members

26

online now

1,747,543

discussions

Back to Top

Compare Channel Packages?

Posted by
Frequent Visitor

Member Since: ‎01-28-2010
Posts: 19
Message 1 of 7 (15,199 Views)

Compare Channel Packages?

After two years as a Comcast Triple Play customer, my bill has just jumped signficantly.  I am shopping the channel package offerings, but there is no easy way to compare the offerings side-by-side. Is there any way to view ALL channels, with color-coding to indicate packages? Comcast used to offer a printed channel lineup that showed what was starter, basic, preferred, etc....

 

Thanks,

Cindy

6 REPLIES
Posted by
Cable Expert

Member Since: ‎12-31-2004
Posts: 10,676
Message 2 of 7 (15,194 Views)

Re: Compare Channel Packages?

They usually include channel listings in at least one bill a year.  Copies of your bills are available online, or you can go to the Comcast office and request a list of channels broken down by package.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Frequent Visitor

Member Since: ‎01-28-2010
Posts: 19
Message 3 of 7 (15,190 Views)

Re: Compare Channel Packages?

Thanks, WarEagle, for that quick reply.  I don't keep anything but the actual bill, but there is a local Comcast office that I can stop into.

 

Thanks,

Cindy

Posted by
Cable Expert

Member Since: ‎12-31-2004
Posts: 10,676
Message 4 of 7 (15,187 Views)

Re: Compare Channel Packages?

The listings are part of one of the bills, rather than an insert, and the bills are available if you log into your account online.




Community Icon
I am not a Comcast employee, I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help. For information on the program click here.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee. I am a paying customer just like you!
I am an XFINITY Forum Expert and I am here to help.
We ask that you post publicly so people with similar questions may benefit.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am not a Comcast employee.

Was your question answered?
Mark it as a solution!solution Icon

Posted by
Gold Problem Solver

Member Since: ‎12-03-2007
Posts: 11,953
Message 5 of 7 (15,182 Views)

Re: Compare Channel Packages?

Unless you're in a market like mine, where the channel cards and price lists are sent in a separate mailing and are not available using "View Bill". In that case subscribers might need to call customer service, or visit a service center.

Posted by
Visitor
Member Since: ‎02-26-2012
Posts: 2
Message 6 of 7 (15,143 Views)

Re: Compare Channel Packages?

Hi Cindy,

 

I was looking for a good channel lineup that compares what's in each package too. The list you get when you go to Programming > Channel Lineup from the main Comcast page is only useful to find the specific channel numbers in your area.

 

To get a list of channels that will help you select which package you want to subscribe to, go to http://www.comcast.com/Corporate/Learn/DigitalCable/digitalcable.html. It's got the channels listed in a box on the right. Then below that box, you will see a link that says Compare side-by-side to get a list with columns for each package.

 

In case the above links don't work for you, to get to that page from the main Comcast page, select  Products > Xfinity TV.

 

Posted by
Frequent Visitor

Member Since: ‎01-18-2007
Posts: 8
Message 7 of 7 (15,069 Views)

Re: Compare Channel Packages?

I found a list that was useful to me

 

Go to http://www.comcast.com/Corporate/Learn/DigitalCable/digitalcable.html
Look for Already a customer? and click "See Offers"
Enter your info and sign in as a customer.
Scroll down the page until you see a link for "View Channel Lineup" and click it
Select "Digital Premier" from the drop down list.
On that same page you will see the link "Print your channel lineup" -- Click that
You don't have to print it -- the new page that opens lists every package and the channels in them for your area and the names of the packages should match what is on your bill.