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Comcast CH 145 CH 1619 CMTMUSIC Removed From Channel List 1/10/2018-Still Is Live-TiVo

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Contributor

Comcast CH 145 CH 1619 CMTMUSIC Removed From Channel List 1/10/2018-Still Is Live-TiVo

What is going on with CMTMUSIC being removed from my channel list? It was replaced with VPURE although it is still CMTMUSIC. 

Arris SB6183/Linksys EA9300/1-VoIP/TiVo Bolt+
Accepted Solution

Re: Comcast CH 145 CH 1619 CMTMUSIC Removed From Channel List 1/10/2018-Still Is Live-TiVo

Reported this afternoon to Cablecard Department and 3 way call to TiVo. 

 

Whomever is changing guide data/lineups in error be it Comcast or TiVo it needs to stop. Over an hour spent on calls today to Comcast. First rep stated CMT Music is in sports tier, next agent stated I don't have the package that I DO HAVE...asked for a supervisor and he helped me today at Comcast. So sad every time you call they just do not listen or make you out to be crazy. 

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Contributor

Re: Comcast CH 145 CH 1619 CMTMUSIC Removed From Channel List 1/10/2018-Still Is Live-TiVo

Reported this afternoon to Cablecard Department and 3 way call to TiVo. 

 

Whomever is changing guide data/lineups in error be it Comcast or TiVo it needs to stop. Over an hour spent on calls today to Comcast. First rep stated CMT Music is in sports tier, next agent stated I don't have the package that I DO HAVE...asked for a supervisor and he helped me today at Comcast. So sad every time you call they just do not listen or make you out to be crazy. 

Arris SB6183/Linksys EA9300/1-VoIP/TiVo Bolt+
New Poster

Re: Comcast CH 145 CH 1619 CMTMUSIC Removed From Channel List 1/10/2018-Still Is Live-TiVo

Yesterday I had a TiVo message the CMTMusic channels were removed from the channel lineup. Today I received a message that the channels were added. No clue what was going on.

Service Expert
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Re: Comcast CH 145 CH 1619 CMTMUSIC Removed From Channel List 1/10/2018-Still Is Live-TiVo

Regular Contributor

Re: Comcast CH 145 CH 1619 CMTMUSIC Removed From Channel List 1/10/2018-Still Is Live-TiVo

Yes my Tivo added back CMT Ch 145 & 1619 both SD Channels on Comcast of Garden State NJ channel line up.
Service Expert
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Re: Comcast CH 145 CH 1619 CMTMUSIC Removed From Channel List 1/10/2018-Still Is Live-TiVo

Your post has been removed to a secure, hidden area for violating Forum Guidelines [name calling]. If you are not familiar with the Guidelines you may review them here. http://forums.xfinity.com/t5/Forum-Community/Forums-Policy-and-Guidelines/td-p/2618379