Welcome to Comcast Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,612,291

members

13

online now

1,793,925

discussions

Back to Top

BEIN Sport in HD

Posted by
Visitor
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎08-20-2016
Posts: 2
Message 601 of 621 (3,101 Views)

Re: BeIN HD & Fox Sports 2

No, according to the Bein website they do not charge providers extra for the HD stream. Comcast simply doesn't want to allocate the channel space for it for some reason. They'd rather have HD shopping networks.

Posted by
Contributor

Member Since: ‎01-15-2015
Posts: 23
Message 602 of 621 (3,040 Views)

Re: BeIN HD & Fox Sports 2

Been saying the same thing for years.  God forbid people go outside and by that stuff locally.

Posted by
Contributor

Member Since: ‎01-15-2015
Posts: 23
Message 603 of 621 (3,035 Views)

Re: BEIN Sport in HD

We don't have that as an option here in Tallahassee.  We have a downscaled 480p while the corner of the screen says 480p.

 

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎10-23-2012
Posts: 3
Message 604 of 621 (3,018 Views)

Re: BEIN Sport in HD

I finally can see BEIN sports in HD. Just not through comcast. Thank you S1ing tv

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎10-29-2016
Posts: 1
Message 605 of 621 (2,923 Views)

Re: Bein Sports shows in SD not HD

I contacted Bein sports directly and this is what they said. They send the signal to Comcast in FULL HD but comcast is only interested in you watching the premier if you want to watch soccer in 1080p. Everyone must call comcast and demand the channel in HD. The below is the mail from Bein sports
 
We produce everything in full HD but it depends on the service provider to offer it to their subscribers or not. For example where I live DirecTV and Dish offer both channels on HD, Comcast offers the Spanish channel on HD and the English on SD and it varies by markets. 
 
Try contacting your provider and enquiring about their plans to offer the channel on HD
 
beIN SPORTS
Programming Team
RAFAEL.TORRES@beinsports.net
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎10-31-2016
Posts: 1
Message 606 of 621 (2,879 Views)

Re: BEIN Sport in HD

So it's October 31, 2016 and i just signed up for comcast tv service.  I just realized that comcast has BeIn Sports but not in HD.  Its only HD in Spanish channel, which I understand and speak.  I prefer the English Commentary for the FC Barcelona Games.  Is there a package that includes BeIn English in HD?

Posted by
Contributor

Member Since: ‎12-18-2013
Posts: 53
Message 607 of 621 (2,837 Views)

Re: BEIN Sport in HD

I hope comcast adds bein sports HD english and espaniol in NJ, hopefully this year since they are moving channels to mpeg4 I think they would want to add more HD channels.
Posted by
Visitor
Member Since: ‎11-27-2016
Posts: 1
Message 608 of 621 (2,387 Views)

Re: BEIN Sport in HD

I had Directv for 4 years, and enjoyed Bein Sport channels in English, Before I switch to comcast I asked about the channel because it is a deal breaker for me, they told me they had it, I assumed it was in HD, Now a day we can't watch anything that is not HD. I have 2 years contract and I am concidering going back to Directv or dish or whatever, because it is the channel I mostly watch. Shame on comcast.

Posted by
Edited on
‎11-28-2016 02:25 PM

Official Employee

Member Since: ‎01-09-2012
Posts: 14,313
Message 609 of 621 (2,330 Views)

Re: BEIN Sport in HD

[ Edited ]

Solo1625 wrote:

So it's October 31, 2016 and i just signed up for comcast tv service.  I just realized that comcast has BeIn Sports but not in HD.  Its only HD in Spanish channel, which I understand and speak.  I prefer the English Commentary for the FC Barcelona Games.  Is there a package that includes BeIn English in HD?


 

In your area, beIN Sports (Spanish) is available on channel 594 and in HD on channel 334. beIN Sports (English) is available on channel 400. We don't currently offer the HD version of the English-language version of this channel in your area  

 

 

In most all cases, switching to the SAP feed (Secondary Audio Programming) will change the language to English for live soccer matches on the Spanish language version of this channel.

 

If you have a DTA, and your remote control has a LANG button on it, press it.

 

- If you have an HD or SD full cable box:

 

Press the Menu button twice on the Comcast Universal Remote Control. A new screen below will appear, with the top-left option automatically selected.
Use the down-arrow key (above the Info button) to navigate to Setup and press OK/Select (the center key on the remote control in the middle of the 4 arrow/directional buttons).

Use the down-arrow key (above the Info button) to navigate to Audio setup and press OK/Select.

 

The Default Audio Track will default to the first option–Channel default–which which is always the channel’s main audio track (unless it was previously changed).

Press the right-arrow navigation key to change the audio track. Changing this selection will instantly change the audio.

 

1. Press once for English
2. Press twice for Spanish (Español) OR to activate Video Description (DVS)
3. Press three times for French (Français)
4. Press four times for Portuguese (Portugues).
5. Then press the Exit button (above the Volume button) to resume program viewing

 

Please note: These audio options can only be heard if the program provider or cable channel is providing that additional audio option.

- For customers on our X1 platform: https://customer.xfinity.com/help-and-support/cable-tv/x1-audio-output/

 

- If the above does not help, look at the remote control for your TV set (not your cable box) to adjust the TVs language settings (sometimes labeled as MTS or SAP on the remote or via your TVs settings menu).




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Posted by
Official Employee

Member Since: ‎01-09-2012
Posts: 14,313
Message 610 of 621 (2,319 Views)

Re: BEIN Sport in HD


NBH2016 wrote:

I had Directv for 4 years, and enjoyed Bein Sport channels in English, Before I switch to comcast I asked about the channel because it is a deal breaker for me, they told me they had it, I assumed it was in HD, Now a day we can't watch anything that is not HD. I have 2 years contract and I am concidering going back to Directv or dish or whatever, because it is the channel I mostly watch. Shame on comcast.


In your area, beIN Sports (Spanish) is available on channel 651 and in HD on channel 677.

beIN Sports (English) is available on channel 429. We don't currently offer the HD version of the English-language version of this channel in your area. 

 

The post above provides info on how to switch over the secondary audio programming to provide English-language audio on the Spanish-language channel. 




Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark it as an accepted solution!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark it as a solution!solution Icon
Posted by
Contributor

Member Since: ‎12-13-2015
Posts: 21
Message 611 of 621 (2,285 Views)

Re: BEIN Sport in HD

Is there any area on this planet you offer Bein Sport HD in English? Also, any news about Comcast eventually finding an agreement with Bein so we can stream Beinconnect for watching games that are not broadcasted on TV? Again,  all others major and minor bundle companies offer this?

 

Well, let me anticipate your answer..... "We are sorry, we are working with Bein sport on this. Unfortunately, we also know this is not going to happen. We are aware this is annoying you and other customers but we don't really care.... (no maybe you will no write this...). Oh by the way,  meanwhile you can enjoy streaming Bein Sports on our website (that we know is completely useless since is the same schedule is on TV). Thank you very much for being a loyal Xfinity customer".

 

Well my contract will last up to June then I will run back to Direct TV because I really getting tired of this

 

Posted by
Visitor
Member Since: ‎11-29-2016
Posts: 1
Message 612 of 621 (2,256 Views)

Re: BEIN Sport in HD

Add me to the chorus of subscribers demanding BeIn English in HD. I live in the Bay Area and was flabbergasted when I switched to Comcast three weeks and learned BeIn is only offered in Standard Definition. 

 

Dear Comcast: BeIn is buying tons of rights to soccer and tennis, two sports that are very popular in the Bay Area. Go ahead and try watching tennis in standard definition. It's a disgrace. 

 

It would be one thing if BeIn was part of the standard base level subscription plan. But I have to pay a premium to get the Sports Package just to get it and you STILL don't provide it in HD? What am I paying for?

 

ADD IT. 

Posted by
Regular Visitor
  • You have posted 5 replies to the community. Thank you for keeping the conversations going!
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎08-23-2012
Posts: 6
Message 613 of 621 (2,201 Views)

Re: BEIN Sport in HD

I'm looking forward to Barca-Real Madrid for the sixth consecutive year running in fuzz-o-vision.  It's absurd that I have to connect my computer to my TV to watch the game in HD.  Looking forward to when I move from my apartment to get satellite or a cable provider that's not totally contemptuous of soccer fans.  Also enjoy how they dumped the Premier League Extra games from on demand and so make me watch on computer for those games too.  Love going backward.

Posted by
Visitor
Member Since: ‎06-02-2015
Posts: 1
Message 614 of 621 (2,107 Views)

Re: BEIN Sport in HD

THANK YOU! I followed the instructions above and now can watch Bein in HD with English audio.
Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎12-17-2016
Posts: 1
Message 615 of 621 (1,854 Views)

Re: BEIN Sport in HD

Just got Comcast - switch from Direct Tv after 8 years ! .. Direct tv genie could not support more than 4 tv's and I just completed my basement and I'm adding another 3 tv .It would have caused me too much to add extra boxes so I dropped Directv !Smiley Sad
I am disappointed with Comcast though with the quality of the Bein sports in English ! In Spanish is fine but English is extremely poor !!!.. not sure why this is the case as the other HD channels look great.
I hope something is done speedily to address this shortcoming!
Posted by
Contributor

Member Since: ‎12-13-2015
Posts: 21
Message 616 of 621 (1,835 Views)

Re: BEIN Sport in HD

Because they don't have Bein in HD and you will discover they do not have an agreement for Beinconnect too... Welcome to the club. By the way,they do not intend to fix this at all as you can probably recognized by the fact that this discussion has been going on for a couple of years now...

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.
  • Congratulations on receiving your first Kudos! Thank you for your meaningful contribution to the forum. May this be the first of many kudos.

Member Since: ‎10-04-2014
Posts: 2
Message 617 of 621 (1,057 Views)

Re: BEIN Sport in HD

You can go to Settings > Language > Turn SAP on > switch language to english or spainsh and one of them will be english.

Posted by
Contributor

Member Since: ‎12-13-2003
Posts: 29
Message 618 of 621 (911 Views)

Re: BEIN Sport in HD

Must add 2 cents...   It's hilarious seeing a channel with an HD feed being shown in SD format with black bars, like Comcast does with the beIN Sports channel.  Comcast should finally just drop all SD channels to make room for everything in true HD, come on already!

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎02-22-2017
Posts: 1
Message 619 of 621 (818 Views)

Re: BEIN Sport in HD

Please fix this! Or Else...

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎03-10-2017
Posts: 1
Message 620 of 621 (504 Views)

Re: BEIN Sport in HD

I think someone like ESPN is paying comcast not to broadcast Bein in HD tipical scum

Posted by
Visitor
  • Thank you contributor for your first reply to the community!
 Posting replies is the best way to get involved.

Member Since: ‎03-15-2017
Posts: 1
Message 621 of 621 (351 Views)

Re: BEIN Sport in HD

I can only get the Spanish version of the channel and only in SD in my area (Twin Cities, MN). Incredibly disappointed that this is the case, given that every other local provider seems to carry the English version and in HD. The excuse of "well, you can use SAP to English-language audio" doesn't change the fact that the two channels actually have different programming, and certainly doesn't make the channel not look like a potato. I may be thinking about this when my term agreement eventually comes up.