PLEASE -BEIN sport channel is impossible to see-poor quality and small picture-this is a channel included in the Sports Entertainment package and broadcasts the Spanish and Italian leagues-Comcast really needs to get HD.
I was very excited to get Bein sports but then I was terribly disapointed to get the signal in what seems SD (720p ) rather than HD ( 1080i ). When I see the channel it looks like 1/3 the size of the HD channels.
Even more disapointed was the fact that i talked to support and they claimed that the signal was not HD because the cameras did not record those games that way!!! Very unimpressed by the limited understanding from the support people. The worst part is that we pay for HD to be limited by comcast to show only a degredated signal of one of the few channels I watch.
How do I get this resolved?
Does anyone else have this problem? the Bein sports channel in Seattle is at channel 785.
720p is in fact HD. Most HD channels are streamed at either 720p or 1080i, but both of those formats are HD formats. There's not much difference between 720p and 1080i as far as quality--certainly not to the degree you are describing. Now, if you are seeing it at 480i (or even 480p), that would in fact be SD and that would be fairly different from HD in terms of quality.
As far as HD programming, your cable box might be able to upconvert the signal to something that it and your TV supports, like perhaps even 1080p.
The new season of football (soccer) is about to start comcast and we (the customers) still don't have BeIn sports in spanish or english in HD! What gives? Also probably the best league in soccer now is the German league and for some reason you took GolTV out of our channel lineup. Please bring that too in HD. Direct TV has it without any problems. I give your company about 2,000 - 3,000 dollars a year but I am thinking of other alternatives if this ain't resolved soon
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When will Comcast add BeIn Sport HD? And when will they add BeIn Sport Play? Please fulfill your promises to your costumers!!
This is really dissapointing. I switched to Comcast/Xfinity from Verizon to get this channel and its not in HD. Now I see that Verizon does offer it in HD and they still carry Goltv as well as th NBCSN package that has the Premire League. According to the bein website, they do not charge extra to provide the HD channel. Since I do not have a contract w/ Comcast I will be shopping around for a carrier that has this station and the others. Hello? Is there anyone from Comcast that reads these posts and realizes that they will loose customers?!? You have just last April spent a good deal of money wiring my house and setting up my account. Now you loose it due to your laziness to add the HD channel-at no cost to you. Very bad buisness and cutomer relations.
If you have BeIN in SD in your package, you can watch BeIN online in HD. It's not as good as having it as a cable channel, but it's better than nothing. FYI, this is also true for BTN (and you can get all the football games in HD, including the ones that aren't televised live in your area on cable).
What you are talking about is a patch...not a solution. Bein play online is still not available. Why??? It is FREE to comcast!!! Same thing for HD...FREE...for both channels (Free=$0 for comcast to provide=really SUPER cheap).
That s the best part. I start thinking they really hate their customers. It has to be clear. Comcast wants their customers to be unhappy...it has to be the only reason
Today Cancelled my comcast cable, internet and phone and will also for my business and swiched to att uversre sonce they added bein hd both in english and spanish. Was a comcast customer for over 10 years.
Asked Comcast why we could not have BEIN in HD just yesterday only to be told it is not offered in HD....yet...it shows it "right on the screen" top right hand cornet of their broadcasts. It definitely is a fun channel and needs to be shown to us in HD. Just as Comcast is stalling on their promise for Fox Sports 2, I think doing same here. Customers deserve better....and some REAL answers.
I just switched from DirecTV to comcast and noticed that BeIN is not in HD. DirecTV had all soccer channels in HD. Quality of the picture is way too poor. Seems like I've done a mistake. I might just switch back to DirecTV.
Let's keep this post popping up. We need more folks asking for this. AS of today 10/1 - they are charging an extra 4.99 for the sports package which includes SD BEINSport but no HD - that's awful and a not a good value at all. Worse yet if you try and use BEIN Sport's new on-line viewing system they DON'T allow you to have it as an Xfinity Customer! That is a double whammy which stinks!
AS of today 10/16 - they are charging an extra 4.99 for the sports package which includes SD BEINSport but no HD - that's awful and a not a good value at all. Worse yet if you try and use BEIN Sport's new on-line viewing system they DON'T allow you to have it as an Xfinity Customer! That is a double whammy which stinks!
Comcast add foxsports 2, beinsportplay streaming and you'll increase your profits. So many more people would sign up for the sports and entertainment package. Come on do not just take our money, give us what we want
I made the jump from Direct TV because of it not being reliable with the signal. So I made the jump to you guys. I have the triple bundle with all of the channels that you guys provide in my area. I am in Houston, TX and watching Bien Sport in SD has been very disappointing. I moved to you guys and not AT&T because you guys offered it. I might just make the jump to U-Verse instead. If I have to watch the World Cup 2014 in SD I will be leaving for definite.
Just added the sport package and saw all these comments, I have been a loyal customer for the last 4 years with Triple play and multiple TVs at home however ATT knocks at my door every week-end, next one could be the one where I do the switch, it seems that we will never get the BeIN sports in HD with comcast.
Yeah this is pretty bad. Bein "HD" is not only not in HD, but the channel turns my 55'' TV into a 32'' TV by placing a black border on the sides AND the top and bottom. What is going on with this channel?
Just switched to Xfinity yesterday. One of the main reasons was to get BEIN Sports channel to watch La Liga soccer... VERY DISAPPOINTED that while it says "BEIN Sports HD" on the channel, it is an awful looking SD feed.
The beIN Sports channnel is available via live streaming at xfinitytv.com and it streams in HD. All you need is an HDMI cable to connect your laptop, tablet, iPAD, etc to your TV and you have the channels in HD. Not ideal but an easy work around.
Sorry. It doesn't look like this will be changing. Look how far back there have been requests and comments about this issue on this forum. I have contacted XFINIT/Comcast in several different ways. Representatives in the company say they are unable to support this. I was even told that it wasn't available in HD while I was watching the screen showing the initials HD on the BeIn match I was watching in SD!
I just received an email response from Comcast corporate saying that BeIN in HD isn't on their present agenda and that we were basically stuck until at least August 2015. I wonder what it takes to get their attention that this is a big issue for we soccer fans.
I would recommend that everyone who cares to write a reply in this thread every time they look at it. Like every post that agrees here and every time you can find the time call in and complain. Volume Volume, volume it may not help now but it is the only way they will know you want change. and also complain about the on demand stuff they do with the EPL.