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Posted by
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Member Since: ‎05-29-2008
Posts: 1
Message 1 of 2 (469 Views)


I received an e-mail today from customer central stating that they could not bill my comcast account as the credit card information was incorrect. I have never used my credit card to bill my account. I am letting you know about this as other people may have received the same e-mail.

Thank you,

Colleen McMahan

Posted by
Service Expert

Member Since: ‎02-04-2004
Posts: 16,136
Message 2 of 2 (461 Views)

Re: spam

First, the email you received was not from Customer Central or any department of Comcast. What you received was a phish mail.


At least you are smart enough to recognize the mail as a fake.


More info on how to tell if an email from Comcast is legit.


Please read this Comcast Email Phish or Legit? How to Tell (and rules for posting about your mail) clickable link.

It contains very useful information about mail that purports to be from Comcast.

By the time you get through reading it YOU will be an expert on HOW to know that the mail is a phishing attempt.


Comcast employees must be authorized to post in the forum in an official capacity. Employees posting here have their names in red and are designated as employees. Names not in red are customers.

This is done to protect customers and for assurance that they are dealing with a Comcast employee.
Non-Authorized Employees are allowed to post but cannot state they are employees nor can they allude to being employees.