Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,875,174

members

1,325

online

29,285

topics

Top

"We’re sorry, it looks like you'll need some help completing your order"

Regular Visitor

"We’re sorry, it looks like you'll need some help completing your order"

Contract is just about due to end and need to look at options, yet everytime I click "Manage Plan" all I get is "We’re sorry, it looks like you'll need some help completing your order." How can I go about looking at my options? thx-

Official Employee

Re: "We’re sorry, it looks like you'll need some help completing your order"

Hi, jhgjdasfg - Could you please send me your name, address, and a phone number in a private message? I will check what promotions are available for your account. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 645 views
  • 0 kudos
  • 2 in conversation