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"Cut The Cable"!

New Poster

"Cut The Cable"!

Your charges are ridiculous & your agents are incapable of explaining how my 139./nmo. plan ends up costing 258./month! Due to "additional charges"? When asked to itemize, she responded by stating "well you have 5 cable boxes"! HUH? I'm done with you!!

Official Employee

Re: "Cut The Cable"!

Hi Willow0783, If you are still needing assistance I can review this increase for you. Could you please send me a private message with your account information (your name, address and account number).

 

 

Thank you


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I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

New Poster

Re: "Cut The Cable"!

Account: **********

We currently have tv/internet/voice.

Premium channels:

HBO/Cinemax/Showtime/Starz/Movie Channel.

Plan: Xtreme 150 , Premier Triple.

Looking to drop: Voice, Cinemax, Movie Channel.

I doubt you'll be able to beat the cost of totally eliminating any pay for tv options. We can save at least 175./mo. by doing so. I'm very irritated by the inclusion of rental/buy movies on premium channels when I already pay for the channel. I'm sick of it! 

 

[edited for private information ]

Official Employee

Re: "Cut The Cable"!

I will gladly review possible promotions with you. To get started please send me a private message with your account information (your name, address and account number).

 

Thank you

 

You can click on my name (ComcastPhill) and click on “Private Message Me”. 

At the top of each Forum page you will see a small envelope 

This is the icon for Private Messages, referred to as ‘PM’s’. A Private Message is a way to communicate in private, to another User, Moderator, or Administrator out of public view in the Forums.

The gray envelope icon will have a number next to it if you have any new messages waiting. 

To open a PM to read it, double click on the envelope. If you click on the white envelope a window will open with tabs for your Private Message Inbox, Sent Messages, Friends, Ignored Users, and Compose new Message. You can also access this area by clicking on the Username in a Thread or post. By default, Private Messages are enabled. You can disable this feature in My Settings>Preferences> Private Messenger.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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