Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,873,545

members

1,285

online

28,995

topics

Top

purchase of K-11 HD movie-BUY.

New Poster

purchase of K-11 HD movie-BUY.

Hi, I believed I accidently purchased a movie as
"K-11 HD Movie buy" appeared on my bill, but I do not recall anything. 

Thank you. 

 

Ming

Official Employee

Re: purchase of K-11 HD movie-BUY.

Hi Ming!

 

I can review your bill and provide more information about this purchase. Please send me a private message by clicking on my name, "ComcastChe" then click private message me. In the body of this message please verify the first and last name of the account holder, the phone number, street address, and the account number associated with your services.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 292 views
  • 0 kudos
  • 2 in conversation