Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,874,777

members

1,354

online

29,226

topics

Top

payment extension

New Poster

payment extension

I have a payment extension set through the automated system. I can't pay on the date set. I can pay on February 15th. I have been a customer for a few years and I really don't want to get cut off. Please let me know if you are able to help! Thank you.
Official Employee

Re: payment extension

Hi alissasweety, I can help with this. Please send me a private message with your account information (your name, address and account number).

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 204 views
  • 0 kudos
  • 2 in conversation