Does Comcast offer payment arrangements to where ur cable wont get suspended and/or do they offer extension dates (in Baltimore Maryland)
You would need to call the Billing Department at 1-800 comcast and inquire. The Help Forums are minitored primarily by customers like yourself. We do not have access to your account.
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Comcast has a new support team dedicated for solely billing concerns. What you can do is go to comcast.net and chat with a Live Customer Representative, you can choose beforehand the correct support queue to get on with the correct Billing analyst. Prepare your information needed to verify the account such as: name, service address, account number and the last four of the socials.
I'M TRYING TO FIND OUT IF WE CAN GET OUR CABLE BILL EXTENDED UNTIL 6/24/11. WE WERE TOLD WHEN I CALLED IN 6/9/11 THAT WE DIDN'T MAKE A PAYMENT IN APRIL, AND WE HAVE ALWAYS PAID OUR BILL IN THE MONTH IT WAS DUE. MY HUSBAND IS CHECKING WITH HIS BANK TO SEE IF WE PAID THE BILL IN APRIL...I DON'T KNOW HOW THIS CAME ABOUT BUT WE CAN PAY IT IN FULL ON 6/24/11. ANY CONSIDERATION CONCERNING THIS MATTER WILL BE GREATLY APPRECIATED.
This is primarily a customer-to-customer forum. We do not have access to your account records.
You will have to call Comcast and ask.
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I am not a Comcast employee, I am a paying customer just like you! I am an XFINITY Forum Expert and I am here to help.To learn more about XFINITY Forum Expert program click here.