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internet speed not as advertised

Posted by
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Message 1 of 2
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I signed up for 200Mbps today. When I tested the download speed, it has only 30Mbps!!

We do not expect such a speed difference from the plan advertisement from a big company like comcast!

 

1 REPLY
Posted by
Official Employee

Message 2 of 2
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Hi gigi609, apologies you are not getting the speed after signing up for that package.  I can review the speeds on your account and make sure you are receiving the proper bootfile, please send me a private message with your account information (Name  on account, address on account and account number.

 

Thank you




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