Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,874,573

members

1,150

online

29,175

topics

Top

eco bill discount never reflected each month

New Poster

eco bill discount never reflected each month

I live chat comcast every month and try to get my account adjusted to reflect my eco bill because it NEVER has, not even ONCE since I've been a customer. The last associate refused to adjust my bill and give me the credit, finally agreed to - and alas - never did. I'm fed up with this! 

Official Employee

Re: eco bill discount never reflected each month

Hello erinelizabeth. I can help review your account for the Ecobill & Autopay discount. Please send me a private message and include your full name, service address, and account number so I can access your account.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 181 views
  • 0 kudos
  • 2 in conversation