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customer retention

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customer retention

i am looking to change plans and lower my bill, how do i get ahold of the customer retention department?  i have a new fiber company, Metronet available in my area and will be switching to them if i cant lower my bill. 

Official Employee

Re: customer retention

Hi vtorrez2010.  I can assist going over current promotions with you.  Please send me a private message with your account information (your name, address and account number). 

 

Thank you


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Official Employee

Re: customer retention

Hi Vtorrez2010, thank you for working with us in private message and please reach out if you are still in need of assistance.

 

Thank you


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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