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customer retention

Regular Visitor

customer retention

i am looking to change plans and lower my bill, how do i get ahold of the customer retention department?  i have a new fiber company, Metronet available in my area and will be switching to them if i cant lower my bill. 

Official Employee

Re: customer retention

Hi vtorrez2010.  I can assist going over current promotions with you.  Please send me a private message with your account information (your name, address and account number). 

 

Thank you

Official Employee

Re: customer retention

Hi Vtorrez2010, thank you for working with us in private message and please reach out if you are still in need of assistance.

 

Thank you