charged for installation while already wired home and prebilled
new to the forum and enjoyng the comcast technology (really love it) , however I was charged over $60 for installation while the house was wired already , I did call but they only got me a $20 refund ?? (there was an article about this on arstechnica and gizmodo) .
Also I was already charged 2 billings within one month , I did address the issue and asked them to future bill me instead of pre billing but the chat was routed to the Philippines and they wouldn't have a clue about it ..the first chat was instantly closed by the agent ??