Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,872,250

members

483

online

28,742

topics

Top

change in bill

New Poster

change in bill

IF I AM ON A SPECIAL PROMOTION AND MY BILL IS NOT SUPPOSED TO CHANGE, HOW CAN THEY RAISE MY BILL? cOMCAST TELLS ME I HAVE TO STAY IN THE CONTRACT I HAVE NOW OR BE PENALISED YET THEY RAISE MY BILL?? nOT RIGHT . THIS HAS TO BE ILLEGAL.

Regular Contributor

Re: change in bill

The base package you signed up for didn't change in price.  Every January though if you rent equipment the price usually goes up.  If you have TV service in addtion to internet the price goes up for brodcast / RSN fees.  The channel bundle though?  Stays the same price.  After the first year... yeah, it goes up by 1/2 the difference of the promo/regular price.

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 179 views
  • 0 kudos
  • 2 in conversation