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billing discrepancy

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Message 1 of 3
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my monthly service charges are as follows

Service package  69.95

regional sports fee   5.00

broadcast tv fee   7.00

srevice with tv box  9.95

totasl taxes   2.39

 

this all adds up to 94.29, so why am i being charged  112.24???  Exactly what is the other 17.95 for???

I've taken the screenshots and depending on Comcasts response, my next step will be a formal complaint with the AG.. Did you notice there is NOway posted to contract customer service??

 

2 REPLIES
Posted by
Gold Problem Solver

Message 2 of 3
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Fsecoda wrote: ... Did you notice there is NOway posted to contract customer service??

Please see https://www.xfinity.com/support/contact-us/, which may list 1-800-Xfinity (1-800-934-6489), 1-800-Comcast (1-800-266-2278), https://www.comcastsupport.com/chatentry/, and others.

Posted by
Official Employee

Message 3 of 3
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Hello Fsecoda. I can review your account and go over the charges with you. Please send me a private message and include your full name, service address, and account number so I can assist you. 




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