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Yet another mysterious charge on my bill...

Regular Visitor

Yet another mysterious charge on my bill...

Sigh... new bill arrived... it looks like the new charges are correct, but there is a $15.28 balance forward charge from last month, even though it was paid in full... 

Comcast's billing makes it impossible to actually like your services, because it is so messy, convoluted, and there are ALWAYS mysterious charges that I have to enquire about and dispute... 

When I chose to leave your company, it will not be over the quality of service, though we’ll see about your new net neutrality policies, it will be over your billing practices!

Anyway, can someone explain that balance forward charge? My previous bill was $68.13, paid in full, so there cannot be any forward balance...