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On Feb 28, 2018 at 1:02 PM Comcast sent me an email staing a $46.00 CREDIT will be Applied to My Account for April Bill, which I just Rcv'd! NO CREDIT - Balance of $46.00 FORWARDED! I have called Resolution Team Numerous times about this and they Have DONE NOTHING to Address this! I have been a 20 yr customer AND Comcast/Xfinity has the Monopoly in our town! They continue to mess up my bills even calling Resolution Supervisor! HELP! What should I do Next? Am tempted to copy my April bill, Credit of $46 NOT APPLIED and send in their envelope prior to paying upcoming April bill Due April 12th!
Hi bumpsnwarts1234 -- I can help get that adjustment applied to your account. Please send me a PM with your name, full service address, and either phone number or account number for authentication. I'll ensure this adjustment is applied to your account.
Use this tool to find the codes of your devices and to get specific instructions on programming the codes into your Comcast remote.
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