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Why does price increase from $19.99 to $49.95

New Poster

Why does price increase from $19.99 to $49.95

The price for my Internet was $19.99 per month but it has increased to $49.95 this month without warning. Could anyone tell me why it was increased by $30?!!!

Regular Contributor

Re: Why does price increase from $19.99 to $49.95

Did some promotion expire? I would think something in your bill would identify the change.
Joe V
(not a Comcast employee, just another paying customer)
Valued Contributor

Re: Why does price increase from $19.99 to $49.95

It would be that the promotion ended, as Joe stated. It was not without warning. When you signed up for the plan, you agreed to this deal, and on your recent bills, it would also show this change about to happen. You can speak with retention @ 1800 XFINITY to see what offers they would have for existing customers, or maybe a rep on here could pick it up if you are patient.
Official Employee

Re: Why does price increase from $19.99 to $49.95

I can certainly check and see what we have to offer, can you verify your account with me? To protect the privacy of your account, can you provide your full name, and the full account number or phone number associated with the account? To send a private message click on my name, then click private message me.