I just noticed that I am being charged $10 per month for Blast! Internet. The Comcast website specifically say which modem supports the Blast! service. I have an older/slower modem which does not support this. I assumed that since I suddenly was being charged for this service that I was getting it. I just found out that it is not the case and I have been charge $10 per month for this for the past 11 months. I just called Comcast to ask them to credit me for those several months and the woman on the phone said it was MY fault that I didn't know my modem didn't support the faster speed. I explained to her that that is Comcast's error...I never asked for this and was suddently charged for it - even though I rent the slower modem from Comcast. The woman on the phone refused to credit me back. When I explained my reason for wanting the credit she HUNG UP ON ME! I called back and have now been on hold for 45 minutes with no answer. I am beyond frustrated and urge anybody who has Comcast to beware. They might be charging you for something you are not able to receive. What poor customer service. They stole over $100 from me and say it's my fault.