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Upgrade Equipment

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Upgrade Equipment

I upgraded my plan last week to the X1 Starter Double Play, and I haven't received my self-install kit yet despite selecting priority 1-2 day shipping. My changes were confirmed per an email I received last Wednesday 12/13, but I haven't heard anything since. 

Official Employee

Re: Upgrade Equipment

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.


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