Hello, my parents live on a fixed income in government-subsidized housing. They would like to get basic internet service. Are there any senior or low-income options available to them? They live in Massachusetts.
to my knowledge comcast does not offer anything like that, it has been asked many times. Your best bet is for you or them to call them and see if they can put them into some kind of package to reduce rates.
Call 1-800 Comcast and ask in the Billing Department.
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There is an option at least for residents in Washington state that I am aware of. You can fill out an affidavit form and submit it to Comcast for a discount. I will be doing this for my mother-in-law soon.
Comcast Affidavit for Low Income Senior or Disability in WA: