Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,875,088

members

1,224

online

29,269

topics

Top

Return of $100 deposit

Regular Visitor

Return of $100 deposit

I was told my $100 deposit would be returned after six months of service.
I'd like a customer service rep to advise.
Official Employee

Re: Return of $100 deposit

Hi, djrieger - We credit the customer's account balance with the deposit after 12 months of on-time payment history. Please let me know if you have any questions. 


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 1 reply
  • 397 views
  • 0 kudos
  • 2 in conversation