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Retention Dept next? No callback from scheduled time

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Retention Dept next? No callback from scheduled time

Department contact

Hi - after a no callback from the first tier customer service about my bill - it jumped up signifcantly - trying to reach someone else so I can get a better price.  I had a direct number to the retention department but cannot find it now. Can you assist?

Official Employee

Re: Retention Dept next? No callback from scheduled time

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and  full service address. You can private message me by clicking my name and clicking private message.


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