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Rented movie by mistake

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Rented movie by mistake

My 1 year old clicked on despicable me 3 and hit rent and then handed me the remote. I wasn't watching him do it so I assumed he was just turning on some show and needed the parental pin. I enter the code and it said purchase made. He didn't even watch it after. How can I get a refund for a movie we didn't watch?
Official Employee

Re: Rented movie by mistake

Hello, and thank you for reaching out to us. I would be happy to assist you from here. Can you verify your account information with me? I would need your phone number, full name, and service address. You can private message me by clicking my name and clicking private message.


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