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Remove premiumm channels

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Remove premiumm channels

I asked an Xfinity rep to remove HBO, Starz, and Streampix from account because I want to pay less. I was told I could not because that package is cheaper than the standard Triple Play without those channels. How is that posssible? I just don't want to pay for premium channels anymore!

Official Employee

Re: Remove premiumm channels

Hi, vergotd1085 - If premium channels are included with your package,  we cannot remove them. However, we can check if we have a different package for the same tier of service that doesn't include premium channels. Please send me a private message with your account information (full name, address, and a phone number). Thank you!