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Re: Warning autopay Fraudulent comcast charges appearing on my credit card statements

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Re: Warning autopay Fraudulent comcast charges appearing on my credit card statements

I had my normal monthly Comcast charge on my credit card statement, but then two additional charges appeared from "Comcast Broward"...one for $50 and another for $100.  I do not have anything to do with Florida or Broward County down there, and Comcast said I had no additional charges from them, so to contact my credit card company.  When I pressed the Comcast customer service rep that they should be concerned about fraudulant charges being made in Comcast's name, she was not at all responsive to my concern.  My credit card company has treated those two charges as fraud, has cancelled that card, and is sending me a new card tomorrow.  Comcast should be looking into false charges like this being made in its name.

Official Employee

Re: Warning autopay Fraudulent comcast charges appearing on my credit card statements

Hello NotHappyinMA. I can assist with reviewing your account for the additional charges. If the charges are fraudulent, I can help point you in the right direction for proper support. Please send me a private message and include your full name, service address, and account number so I can access your account.


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