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Re: Retention

New Poster

Re: Retention

Right now my monthly bill is $150 a month and I am looking to lower my bill (perhaps just get internet and remove TV?) I really can't afford cable TV -- it would be nice if Comcast used some its tax savings to lower our prices.

Official Employee

Re: Retention

 

Debisok, thanks for reaching out. I'd be happy to look into a lower rate for you. Please send me your full name, address and phone number for help in private message. 

 

KenF


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We ask that you post publicly so people with similar questions may benefit.
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New Poster

Re: Retention

Ken whats your direct line and ext.  I'd like to call (please advise your hours) about my comcast rates which are now above $200

 

Thank you

Official Employee

Re: Retention

Hi bazooooka, 

 

I'm following up for Ken. As the Corporate Digital Care Team, we primarily work through private message on social media to resolve concerns. I'd be more than happy to review your bill and discuss your billing options with you here. In order assist you, please send me a private message verifying your first and last name, street address including city state and zip code, and the full account number or phone number associated with your services.

 

To send a private message click on my name "ComcastChe", then click private message me.

 


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Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
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I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

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