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Re: Error code XRE-22 VOD-7007

New Poster

Re: Error code XRE-22 VOD-7007

No amount is due and talk to an agent for billing options and they transferred me to technical support and they couldn't fix the issue. I can't watch what I want to watch. I want to stick with Comcast but at the same time I want to cancel my service. I tried to reboot the cable box to see if anything will change but this error code is annoying.
Official Employee

Re: Error code XRE-22 VOD-7007

DeonteD, this code usually displays when you're trying to purchase ondemand content (etc) and your account isn't in good standing or you have reached your credit limit. I'll take a look and confirm for sure. Please private message me with your full name, account number and address for help. 

 

KenF


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New Poster

Re: Error code XRE-22 VOD-7007

I’m having a problem with this too. I’m trying to watch a show on HBO on demand on my tv but I keep getting prompted that I need to subscribe to HBO. So odd! I can watch HBO on my phone but not my television?! HELP!!!
New Poster

Re: Error code XRE-22 VOD-7007

I have this same error code. My account is up to date. I just reset the box and it’s still not working
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