Welcome to Xfinity Help & Support Forums
Find solutions, share knowledge, and get answers from customers and experts

New to the Community? Start here.

5,875,172

members

1,339

online

29,284

topics

Top

Re: Can I connect with a customer loyalty team member here, or do I need to call by phone?

Regular Visitor

Re: Can I connect with a customer loyalty team member here, or do I need to call by phone?

I like to connect to the loyality team aswell .

Contact meby privat message , please.

Juergen

Official Employee

Re: Can I connect with a customer loyalty team member here, or do I need to call by phone?

Hi juergen2. I have received your private message and I have responded. I can assist you with reviewing new offers available to your account. Please read and respond to my private message and let's take if from there.


Community Icon
I am an Official Comcast Employee.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Offical Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am a Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon

Regular Visitor

Re: Can I connect with a customer loyalty team member here, or do I need to call by phone?

this was a message I wrote a few days ago.

Everything is take care of in the last few days.

Thank you

Juergen

Regular Visitor

Re: Can I connect with a customer loyalty team member here, or do I need to call by phone?

When available, could a customer loyalty member please contact me regarding my bill and options?

 

Thank you.

Regular Contributor

Re: Can I connect with a customer loyalty team member here, or do I need to call by phone?

Hello pooguy42,

 

I can review your billing options with you. Please send me a private message to confirm your account with me. All I need is your account name, phone number, and service address to get started.

 

Thank you




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon



Regular Visitor

Re: Can I connect with a customer loyalty team member here, or do I need to call by phone?

I need someone to contact me about my bill too.

Regular Contributor

Re: Can I connect with a customer loyalty team member here, or do I need to call by phone?

Hello kurtr12,

 

Can I get you to also send a private message verifying your account so I can review with you as well?




Community Icon
I am a Retired Official Comcast Employee, and I no longer actively support the forum.
Official Employees are from multiple teams within Comcast: Product, Support, Leadership.
We ask that you post publicly so people with similar questions may benefit from the conversation.

Was your question answered? Mark a Best Answer!solution Icon
Community Icon
I am an Retired Official Comcast Employee.
Official Employees are from multiple teams within Comcast.
We ask that you post publicly so people with similar questions may benefit.
Was your question answered? Mark a Best Answer!solution Icon
Community Icon
Retired Comcast Employee.
Please post so people with similar questions may benefit.
Was your question answered?
Mark a Best Answer!solution Icon



Regular Visitor

Re: Can I connect with a customer loyalty team member here, or do I need to call by phone?

IM was sent. 

Special Events
FIFA World Cup 2018 on Xfinity See More
Discussion stats
  • 7 replies
  • 395 views
  • 0 kudos
  • 5 in conversation